WEBSITE CARE · GRAND RAPIDS & WEST MICHIGAN

Keep it current.
Keep it useful.
Keep your
business ready.

A website needs to stay useful as your services, projects, and business details change. Every Benchmark monthly subscription includes the website build, hosting, maintenance, and a defined update allowance for Grand Rapids and West Michigan businesses.

HOSTING

Know who handles what.

Benchmark builds and hosts the supplied website. Your business owns and renews its domain, and grants the access needed to connect it. Your monthly scope documents the maintenance included and the accounts your business controls.

  • Clear hosting and domain responsibilities
  • Agreed maintenance and platform requirements
  • Domain ownership and a defined account-access plan
  • Backup and recovery arrangements specified for the chosen hosting setup

CONTENT UPDATES

Show the business you are today.

Add recent project photos, update services, correct business details, and keep important pages relevant. Your update allowance defines the included work and how larger changes are quoted.

  • Agreed text and business-information changes
  • New project photos and existing-page updates
  • Current services and contact information
  • Separate scope for new pages or major design changes

PRACTICAL CHECKS

Keep the customer journey usable.

We check the agreed pages, links, mobile layouts, and inquiry paths on the cadence set out in your plan. Issues and recommended improvements are reported so the next step is clear.

  • Page and navigation checks
  • Inquiry-path and contact-link checks
  • Mobile usability review
  • A record of completed updates and remaining priorities

THREE MONTHLY TIERS

Choose your level of ongoing support.

Foundation includes a website build, hosting, SEO setup, maintenance, and agreed updates. Growth adds ongoing local SEO, Google Business Profile support, service-content work, and monthly progress reviews. Authority adds more content and update capacity with broader ongoing optimization.

  • Website build and hosting are included in every tier
  • Ongoing SEO and profile work are included in Growth and Authority
  • Requests have an agreed process and update allowance
  • Support expectations are documented before work begins

HOW THE SUBSCRIPTION WORKS

Your domain.
Our hosted service.

All three plans are month-to-month. Your written agreement sets the monthly price, billing cycle, cancellation notice, website scope, and included updates before work starts.

  • Your domain stays yours. You own the domain and retain control of your business accounts and the materials you supply.
  • The website is supplied as a service. Benchmark builds and hosts its work for use during an active, paid subscription. A buyout or transfer of the supplied website is not included.
  • Cancellation ends the hosted service. The agreement explains the notice process, final service date, and access arrangements.
  • Missed payments receive notice. We provide written payment notice and a 14-day grace period. If the subscription remains unpaid afterward, Benchmark may suspend its hosted service. Your domain ownership is unaffected.
  • Restoration has clear terms. The agreement defines how an unpaid service can be restored and how your supplied materials are handled.

Review the scope and service agreement before subscribing. Compare the monthly plans.

A CLEAR PLACE TO START

Tell us what needs attention.

Share your website or business plans. We’ll recommend a practical next step and define the work before you commit.